At The Deal Art Gallery, each artwork is individually printed and hand-signed to order, making every piece bespoke. Due to this bespoke nature, a standard 14-day cooling-off period does not apply. However, we are committed to ensuring your satisfaction and addressing any issues promptly.

Returns and Refunds

If you are not entirely satisfied with your purchase, please contact us at [insert email address] within 2 days of receiving your order. We will be happy to assist you.

To be eligible for a refund:

Items must be returned in their original condition and original packaging.

Returns must be sent within 7 working days of delivery.

Your Order Number must be clearly marked on the outside of the return parcel.

Please note:

Return postage costs are the responsibility of the customer, unless the item is faulty or not as described.

We recommend using a tracked and insured delivery service, as we cannot accept liability for items lost or damaged in transit.

Faulty or Damaged Items

We take great care in packaging our artwork. If you receive an item that is faulty or damaged, please notify us at [insert email address] within 24 hours of receipt. Include your order number and clear photographs of the issue.

If the fault is confirmed, we will offer a repair, replacement, or refund at our discretion. Faulty or damaged returns will be arranged at no additional cost to you.

Non-Returnable Items

Due to the bespoke nature of our products, the following items are non-returnable unless faulty:

Bespoke or personalised artworks.

Sale items, prints, or seconds sold at a discounted rate.